Privacy Policy
At FILL, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or conduct business with us.
1. Information We Collect
We may collect the following types of information:
Business Information
Company name, registration details, VAT number, business address, and other corporate data required for wholesale transactions.
Contact Information
Name, email address, phone number, billing and shipping details.
Order Information
Products ordered, quantities, transaction records, and payment-related information.
Technical Data
IP address, browser type, device information, and website interaction data collected via cookies and analytics tools.
2. How We Use Your Information
We use collected data to:
- Process and fulfill wholesale orders
- Respond to inquiries and provide quotes
- Manage deliveries and logistics
- Provide customer support
- Improve our website, services, and product offering
- Comply with legal and regulatory obligations
- Protect against fraud and unauthorized activity
All data processing is based on legitimate business interests, contractual necessity, legal compliance, or your consent where applicable.
3. Data Sharing
FILL does not sell personal data.
We may share information with trusted third parties only when necessary, including:
- Payment processors
- Shipping and logistics providers
- Hosting and IT service providers
- Legal authorities when required by law
All third-party partners are required to maintain strict confidentiality and data protection standards.
4. Data Security and Retention
We apply appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.
Personal data is retained only for as long as necessary to fulfill contractual and legal obligations.
5. Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality, analyze performance, and enhance user experience.
You may control cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent where applicable
To exercise your rights, please contact us using the information below.